No Refunds. Exchanges must be accompanied by a receipt and must be unused, unopened, and in the same condition as purchased.
For in-store purchases we offer exchange only, within 7 days.
For online purchases we offer exchange for credit(excluding cost of shipping) within 3 days of receipt of your item. Customer is responsible for shipping for exchanges. Please DO NOT send items back without emailing for approval of the exchange first. Within your 3 day window please email firstname.lastname@example.org with the reason for the exchange request, we will respond within 1 business day to let you know if your exchange is approved.
The following are FINAL SALE, no exceptions:
All Bath & Body products
All ingestible products(dips, teas, herbs, snacks, etc)
All Smoke Shoppe products
Any products that you have opened, read, wore, or in any other way "used" after purchase.
Please note, we are a small business and are unable to offer money back. Please allow us instead to take the time to help you before your purchase to make sure you are getting the items that will work for you. Whether purchasing in store, or online, we are happy to help you in any way you need before making your purchase.